Privacy Policy

1. Introduction

Melbets Agents ("we," "us," or "our") provides decision-support tooling and dashboard services for individuals and professionals managing capital across multiple exchanges. We respect the privacy of visitors and users of our website and services (collectively, the "Services") and are committed to protecting personal information in accordance with this Policy. By accessing or using the Services, you agree to the practices described below.

2. Information We Collect

Information you provide directly: When you fill out a form, request access to the dashboard, subscribe to updates, or contact us, we may collect your name, email address, and any other information you choose to submit.

Information collected automatically: When you visit our website, we and our service providers may automatically collect certain technical information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps, typically through cookies, log files, and similar tracking technologies.

Information from third parties: We may receive limited information from analytics providers, hosting partners, or other third parties in connection with the operation of our Services.

3. How We Use Information

We use collected information to: (a) operate, maintain, and improve the Services and website; (b) respond to inquiries and provide requested information; (c) send administrative or promotional communications, where permitted; (d) monitor and analyze usage trends to improve functionality and content; (e) detect, prevent, and address technical issues, fraud, or security concerns; and (f) comply with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to recognize your browser, remember preferences, and gather usage statistics. You can configure your browser to refuse some or all cookies, or to alert you when cookies are being set. Disabling cookies may affect the availability or functionality of certain features of the Services.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent; the necessity of processing to provide the Services you have requested; our legitimate interests in operating and improving our business; and compliance with applicable legal obligations.

6. How We Share Information

We do not sell personal information. We may share information with: service providers who perform functions on our behalf (such as hosting, analytics, or email delivery); professional advisors where necessary; authorities where required by law, regulation, or legal process; and any successor entity in connection with a merger, acquisition, or sale of assets. Any third party receiving information is expected to handle it consistently with this Policy and applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our Services.

9. International Data Transfers

Depending on where you access our Services, your information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are applied consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing activities or withdraw consent previously given. To exercise any available rights, please contact us using the details on our website. We will respond to verifiable requests within a reasonable timeframe, subject to applicable law.

11. Third-Party Links

Our website and Services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party services you access.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take reasonable steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact details provided on our website.