Frequently Asked Questions
Answers to the questions we hear most often from independent professionals and investors evaluating Melbets Agents.
Getting started & general use
If you don't find what you're looking for below, reach out through the contact details in our footer.
What does Melbets Agents actually do?
Melbets Agents aggregates positions and activity held across multiple exchanges into a single dashboard, then applies a structured risk-review process to surface information that is relevant to decision-making. It is a monitoring and analysis layer, not a broker or custodian.
Who is this platform built for?
Melbets Agents is designed for independent professionals and individual investors who manage capital across more than one exchange or account and want a consolidated view rather than switching between separate logins and reports.
Do I need trading experience to use Melbets Agents?
The dashboard is built to be readable without specialist training, but it assumes a basic familiarity with exchange accounts and position tracking. It is intended to support your own review process, not to replace independent judgment.
How do I connect my exchange accounts?
Accounts are linked from within the dashboard using the connection options provided there. Exact steps can vary depending on which exchanges you use, so we recommend following the in-app guidance for your specific setup.
Does Melbets Agents move or hold my funds?
No. Melbets Agents is built as a monitoring and analysis tool. Custody and execution remain with your existing exchange accounts; our role is to consolidate and review the information those accounts generate.
How does the risk review process work?
Once accounts are connected, activity is passed through a staged review described in our Advantages section, covering data consolidation, pattern review, and flagging of items that may warrant a closer look. The process is designed to support your own decisions, not to issue guarantees.
Can I use Melbets Agents with only one exchange account?
Yes. While the dashboard is most useful for consolidating multiple accounts, it can also be used with a single connected exchange if you simply want a structured view of that account's activity.
Is there a limit to how many accounts I can connect?
Limits, if any, depend on the plan associated with your access. Details on account allowances are provided at the point of signup or within your dashboard settings.
How is my account and data access secured?
We apply standard practices around access control and data handling for connected accounts. Specifics of our security approach are outlined in the security brief below and our Privacy Policy.
Can I cancel or stop using the dashboard at any time?
Yes. You can disconnect linked exchange accounts and discontinue use of the dashboard at any time from within your account settings. Any billing terms tied to your specific plan would apply separately.
Does Melbets Agents provide financial advice?
No. Melbets Agents provides consolidated data views and structured risk-review output intended to inform your own analysis. It does not constitute personalized financial, investment, or legal advice, and decisions remain your responsibility.
Who can I contact if I have a question that isn't listed here?
You can reach us using the contact information provided in the footer of this site, and we'll do our best to point you to the right resource.
A note on scope
Melbets Agents is a decision-support and monitoring tool. It does not execute trades, does not custody assets, and does not guarantee outcomes. Always review information independently and consult a qualified professional where appropriate before making financial decisions.
For details on how account data is collected, stored, and used, please refer to our Privacy Policy and Terms of Service linked in the footer.